Our company’s online platform provides customers with a convenient way to learn about our products and services.
Listing
Our system will list the product information intuitively and in detail to show buyers, customers can learn more about the product through the link, including price, copy, various properties and pictures. At the same time, we also provide products in stock function, to ensure that customers can timely understand the supply of products, and at any time to purchase, which greatly improve the user’s shopping experience, increase the possibility of purchase. In addition, it can help sellers bring their products to market more easily, boosting sales.
Finally, our system also continuously monitors the operation of products and identifies problems in a timely manner, which is very important to help sellers better respond to potential problems, improve operational efficiency and quality, and ensure that their stores and products are always in the best condition. Timely detection and resolution of problems can help reduce losses, improve customer satisfaction, and ensure the good reputation and continued operation of the store. This is very valuable for cross-border e-commerce sellers.
Promotions
Our system offers a variety of promotional features. Promotion is very important for e-commerce platforms, because it is one of the important means to attract customers, increase sales and increase brand exposure. Various promotional functions can help sellers flexibly develop and carry out promotional activities, so as to better meet the needs of different customer groups and increase sales.
Some common promotional features include discounts, buy one, get one free promotions, coupons, and social media promo codes. These features can help sellers attract more customers and increase transactions, thereby improving the overall performance of the store.Our services ensure that these promotional features are easy to use and manage, so that sellers have the flexibility to carry out a variety of promotions, thereby enhancing the competitiveness of their business.
- Submit application or cancel promotion: The seller can submit promotion application in the system, including discount promotion, amount reduction, buy promotion, etc., and can also cancel the promotion that has been submitted.
- Set a reasonable range of promotion efforts: The system can allow the seller to set the promotion efforts, such as discount, full reduction amount, etc., to ensure that the promotion efforts are within a reasonable range and avoid damaging profits.
- Run end time reminder: The system can remind the seller to set the end time of the promotion to ensure that the promotion ends within the specified time, so as not to affect the sales plan.
- Automatic detection of the operating status of the promotion: The system should be able to automatically detect the operating status of the promotion, including whether the promotion is carried out as expected, whether there are abnormal conditions, etc., and send feedback messages to the seller in time for timely adjustment and processing.
Buyer-Seller Messaging Service
Our system also provides perfect information communication services, the purpose is to facilitate buyers to understand product information, solve problems, improve shopping experience, while allowing sellers to better sell products, improve performance, promote effective communication and exchange between sellers and buyers, and establish a good shopping relationship.
Information communication services include: (1).Product problem feedback: Record the problems of products, investigate the causes of product problems and formulate improvement measures. For example, the information on the details page does not match the real thing, resulting in customer complaints; Damaged quality problems; Wrong shipment or wrong packing, etc. Let customers and sellers exchange product problems and questions, which helps to solve product problems in a timely manner and improve customer satisfaction ; (2).Invoices: VAT forms can be generated, tax invoices can be generated in batches, and VAT tax numbers can be configured ; (3).Question and Answer: Customers can ask questions on the product page, and the seller will reply in time, so that the communication between customers and sellers can be established to answer the questions of customers, which helps to improve the shopping experience of customers.